'Thank you soooo much for all your work and putting up with my dumb questions very patiently. You certainly made a stressful time as painless as possible. I will certainly recommend you to anyone.
I hear of looking for a great broker with a sense of humour.'
Gillian & Rowland - Earlwood.
November '07
Kerry and I would like to thank you both for your hard work in organising our home loan. If it wasn’t for your hard work, Priya, in chasing people on the very last day we would not have moved in. Thank you also for the key rings – a very nice touch indeed.
Paul & Kerry – Allambie Heights
Thank you for helping Tayla and I live more comfortably – it was very much appreciated. New York here we come.
Tracy – Baulkham Hills
June 2006
Thanks so much for following this up. Your efforts are always appreciated.
George & Belinda – Rydalmere
June 2006
Allegra and I would like to sincerely thank Priya and yourself for the outstanding job that you have done in helping us select and apply for our current home loan.
You helped us to select the right loan and the right lender for our current situation, ensured that all the relevant documentation was in place and kept us informed at every step of the loan process. You made the whole process appear seamless. We believe you have excelled in the Customer Service stakes and have surpassed all competitors. Great customer service is a rare occurrence today and we thank you immensely for going that extra mile to accommodate us.
This is now the second property you have helped us finance, and we have no hesitation in recommending you to our friends, family and others. We hope to be speaking once again in the near future to discuss a third property. Once again, thank you very much for great service.”
Brett and Allegra – Waterloo
May 2006
Dear Robert and Staff,
Hope you have a great Christmas as you have made ours a lot brighter.
Ron & Ted– Oatley
December 2005
I was telling Priya how rude the girl was to me at the Bank once I told her that I had obtained my loan through a broker. This is not the first time this has happened to me. I asked her to print the discharge form off for me and she was very hesitant and rude. In the end I just walked out. It was ridiculous.
I’m not concerned about it, but it seems that they’re out to get you. I guess you are a treat to them. I must say they could learn a lot from you when it comes to efficiency and looking after customers.
Karryn and Carl – Yowie Bay
November 2005
Thank you so much for being so helpful to me last week.
Your kindness and being on the ball with what was going on really helped me through the legal maze.
You were fantastic.
Diane – Penshurst
November 2005
Robert,
Thank you for the professional, yet friendly and sincere help and advice you gave ensuring this stressful time wasn’t as bad as it could’ve been.
Your calm, positive approach was greatly appreciated – I will have no hesitation in putting your name forward.If it wasn’t for you…..I couldn’t have done it.
Karen – Oyster Bay
Thank you very much for your help over the last month, it is greatly appreciated. We will be recommending you to all our friends and hope to use you again towards the end of the year.
Brett and Allegra
February 2004
Dear Robert,
I would like to take this opportunity to congratulate you on a wonderful job in helping me purchase my first property. Prior to the purchase I was very inexperienced and had no idea what I was getting myself into, but you've helped me gain full confidence and have made the experience a pleasant one.
Because you have done such an exemplary job, I have no hesitation in recommending you to all my family and friends. Once again, I would like to thank you for helping me throughout the purchasing process and am looking forward to future dealings with you.
Yours sincerely,
My Hanh
September 2004 |